Website Maintenance & Technical Support Services
Launching is day one — not the finish line. We monitor, patch, optimize and update your apps and websites continuously so nothing breaks silently at 2 a.m. while you sleep.
Your Product Ages Whether You Maintain It or Not
Every month without maintenance, an app or website quietly degrades. Android releases a new OS version — your UI breaks. A dependency gets a security patch — you don't apply it and you're vulnerable. A new phone has a different screen ratio — layouts break.
We've inherited codebases where zero maintenance for 18 months turned a working app into a Play Store rejection. Proactive maintenance costs a fraction of emergency rescue work.
more expensive to fix a bug in production than in development
of app crashes are caused by outdated dependencies or OS changes
crash-free session rate maintained across our production apps
live apps and websites in active maintenance right now
Six Things Every Maintenance Plan Includes
From monitoring to feature updates — here's exactly what we do each month to keep your product healthy.
Bug Fixes & Crash Resolution
We review crash reports, reproduce issues, fix the root cause and push a tested update. No surface-level patches — we fix the reason, not just the symptom.
Security Patches
Dependency audits, library updates, SSL/TLS certificate renewals, vulnerability scanning and compliance checks — your app stays hardened against new attack vectors.
Performance Monitoring
Firebase Crashlytics, Sentry, uptime monitoring, API response time tracking. We know when things slow down before your users do — and fix them before complaints arrive.
OS & SDK Compatibility
Google and Apple release new OS versions every year. We test, identify breakages, and update your app for compatibility — before the new OS ships to users, not after.
Feature Updates
Small enhancements, UX improvements and third-party integration updates based on user feedback and analytics — shipped iteratively, tested before release.
Monthly Health Report
Uptime %, crash-free rate, response times, fixes applied, security patches, dependency updates, and next-month recommendations — delivered as a PDF or shared doc.
We Commit to Fix Times, Not Just Response Times
A business that's down can't wait two hours for someone to say "we're looking into it." Every priority level has a real-world fix target — and we start working the moment we're alerted.
Monitoring tools alert us automatically — we are often fixing critical issues before you notice them. Fix time starts from when we are first alerted, not when you file a ticket.
Three Levels of Ongoing Support
Pick the level of involvement that matches your product's stage and growth pace. All plans are month-to-month.
For stable products that just need someone watching. Nothing breaks unnoticed.
- 24/7 uptime monitoring
- Crash report review
- Security dependency updates
- SSL/certificate renewals
- Monthly health report
- Fix target: 24–48 hrs (medium bugs)
For growing products where active development continues alongside maintenance.
- Everything in Monitor
- Bug fixes (up to 10/month)
- Performance optimization
- OS compatibility updates
- Minor feature enhancements
- Fix: critical 1–2 hrs, medium 24–48 hrs
For products where we act as your dedicated ongoing engineering team.
- Everything in Active
- Dedicated project manager
- Unlimited bug fixes
- Feature development budget
- Monthly roadmap call
- Fix: critical 1 hr, high within 4 hrs
All plans are billed monthly with 30-day notice to cancel. Custom plans available for larger portfolios. Book a call to discuss.
Every Platform Your Product Runs On
We maintain the full stack — front, back, mobile and web — from a single team that understands how all the parts connect.
Android
Kotlin, Kotlin Compose, Java. Play Store updates, Gradle migrations, new SDK targets, OS compatibility.
iOS
Swift, SwiftUI, UIKit. App Store compliance, Xcode updates, new iOS target testing, deprecation fixes.
Flutter
Cross-platform maintenance with a single codebase. Flutter SDK upgrades, Dart null-safety migrations, plugin updates.
Web Apps
React, Next.js, .NET. npm dependency audits, browser compatibility, Core Web Vitals monitoring, CMS updates.
API & Backend
Node.js, .NET, Firebase. Response time monitoring, database optimization, rate limiting, SSL and security patch management.
Questions About Maintenance & Support
Yes. We start with a code audit to understand the architecture, map dependencies, and identify existing issues before taking over. Once onboarded, we maintain it exactly as if we built it — same processes, same monitoring, same response times.
For critical issues — app is down, payments broken, security breach — we acknowledge within 15 minutes and target a fix deployed within 1–2 hours. We run automated monitoring so we are typically alerted and working on the issue before you even notice it.
No. All maintenance plans are month-to-month with 30-day notice to pause or cancel. You are not locked in. We earn your business every month through the results we deliver, not through contract clauses.
We maintain Android apps (Kotlin, Java), iOS apps (Swift, SwiftUI), Flutter cross-platform apps, React and Next.js web applications, .NET and Node.js APIs and Firebase-powered apps. We also take on legacy codebases that need modernisation.
The monthly report covers uptime percentage, response time trends, crash-free session rate, security patches applied, bugs fixed with resolution time, dependency updates, and recommendations for the next month. Delivered as a PDF or shared Notion doc — your choice.
Stop wondering if something broke overnight
Tell us what you're running and we'll propose a maintenance scope — platforms, response SLA, and monthly cost — within 24 hours.